Monday, January 24, 2011

Help When You Need It

It is inevitable. It may not happen with every new appliance, game system or entertainment system component; but eventually something doesn’t work like it is supposed to. You push the button and nothing lights up. You twist the knob and it comes off in your hand. You go through the steps in the manual for the fifth time and it still doesn’t work. The only option you have left is to call tech support.

I’m not sure when or why calling a company for assistance with their product became such painful ordeal. Every once in a while you may have a very satisfactory experience when you call customer service. More often such calls help you understand why some people just put a piece of masking tape over the “12:00” flashing on the front of their VCR.

With such calls it is not unusual to experience long periods of time on hold. You often have to negotiate an extended menu by pushing a button or saying a number. When you are wondering if you will ever get the opportunity to speak to a real human being; someone finally answers with an accent so thick it is apparent that English is not their first language.

Most people already have a hard time asking for help. A few difficult calls to the product support line makes them even more determined to solve their problems for themselves. That’s not such a problem, as long as they reserve it to the way they deal with the products they purchase. Making the most of your life means learning how tap into the support God has to offer in the midst of the concerns of your life.

Every believer has the privilege of direct communication with the Creator, Redeemer and Sustainer of the universe. Prayer is your instant access to the ultimate help desk. You are never put on hold. You don’t have to find the serial number or supply any proof of purchase. Nevertheless, Jesus did give his disciples some helpful instructions about how they could be more effective when they pray in chapter 11 of the Gospel of Luke.

As you spend time looking over the model Jesus teaches, I urge you to pray earnestly, expectantly and even, unceasingly; so that you may experience all the blessings God has planned for you.

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